*1. Introduction*
Welcome to Xpress DNA Mobile Testing. This policy outlines the terms and conditions governing the use of our website, mobile services, and related applications (“Site”). By accessing or using our Site, you agree to comply with and be bound by this policy. If you do not agree, please do not use our Site.
*2. Definitions*
– **“Client”**: The individual or entity that engages our services.
– **“Services”**: All DNA testing and related services provided by Xpress DNA.
*3. Information Collection*
We collect various types of information to provide and improve our Services, including:
– **Personal Information**: When you register, place an order, or communicate with us, we may collect personal information such as name, email address, phone number, and postal address.
– **Biometric Data**: We collect biological samples as part of our DNA testing services with explicit consent.
– **Log Data**: We collect information that your browser sends whenever you visit our Site, including your IP address, browser type, pages visited, and time spent on those pages.
*4. Use of Information*
We use the information we collect for various purposes, including:
– To process and manage DNA testing services.
– To communicate with you regarding your order and provide support.
– To notify you about changes to our services and policies.
– To monitor usage and improve our Site.
*5. Payment Information*
Payments can be processed through secure third-party payment gateways. We do not store credit card information. Personal checks are not accepted.
*6. Confidentiality and Data Security*
We prioritize the security of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee its absolute security.
*7. Third-Party Services*
We may employ third-party companies to facilitate our Services (e.g., payment processing, shipping). These third parties will have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
*8. Retention of Data*
We will retain your personal information only for as long as is necessary for the purposes set out in this policy. You can request the deletion of your information at any time by contacting us at [contact email].
*9. Changes to This Policy*
We may update this policy periodically and will notify you of any changes by posting the new policy on our Site. You are advised to review this policy from time to time for any changes.
